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Conditions of Use

Terms & Conditions 


1. Introduction

1.1 These Terms will apply to all transactions on this Website, whether you are ordering online or by telephone. 
1.2 Please read this document carefully and print it off or download it before placing Your Order. Occasionally, We will update these Terms. The Terms published on the Website at the time You place Your Order will apply, so You should read them each time You shop with Us. 
2. What the words actually mean
2.1 When the following words (with capital letters) are used in these Terms, this is what they will mean
i. Contract means the contract between You and Us, which includes these Terms 
ii. Goods means the items you have purchased from Our Website 
iii. Order means Your order for Goods and Delivery, placed on the Website 
iv. Premises means the place to which You ask Us to Deliver the Goods 
v. Terms means these Terms and Conditions, which We will update occasionally. Any changes will take effect from the date they appear on the Website and shall only apply to transactions from that date. 
vi. We/Us/Our means  Axis Medicare Ltd
vii. You/Your means the person that places the order with 
3. How the order process works
3.1 By placing an Order with Us, You’re accepting these Terms, as well as our Privacy Policy and the Terms of Website Use set out below. 
3.2 Once You’ve placed Your Order, We will acknowledge Your Order and confirm availability by e-mail as soon as possible. This is just to let You know that We’ve received Your Order and one of Our agents will be processing it. It doesn’t mean that We’ve legally accepted Your Order. 
3.4 Acceptance of Your Order, and the completion of the Contract, will take place when We despatch the Goods to You (or some of them if We’re delivering in instalments). 
3.5 By placing your order you confirm that you are aged 18 or over. We reserve the right to carry out further checks to verify your age and if appropriate cancel your order. 
3.6 Any goods, services or information displayed on this Website should not be regarded as an offer, invitation, solicitation, advice or recommendation to buy a product or services on the Website. 
4. Product Availability and Website Accuracy
4.1 We hold stock of most of Our products but all Orders are subject to availability and accordingly, We can only Deliver Your Goods whilst stocks last. In some cases an order will be placed directly with the Manufacturer and will be subject to their availability. 
4.2 If the Goods are unavailable, We will contact You by e-mail or telephone and You will have the option to either wait until the Goods are available, replace them with alternative goods or cancel Your Order. 
4.3 Images of products on this Website are for illustrative purposes only. Your Goods may vary slightly from the image shown on the Website and will not include any of the pictured accessories, unless stated in the specification of the Goods. 
4.4 We have made every effort to display as accurately as possible the colours of our products that appear on this Website. However, we cannot guarantee that Your monitor's display of any colour will accurately reflect the colour of the actual Goods. 
4.5 Whilst we try to be as accurate as possible, all sizes, weights and measurements quoted on this Website are approximate.
5. Prices & Payment
5.1 We’re continually reviewing the marketplace and regularly change Our prices to remain competitive. The price You will pay will be the current price at the time You place Your Order with Us. 
5.2 Charges for Delivery are not included in the price of the Goods and will be payable in addition. The Delivery charge will depend on which Delivery and Installation package You choose. The price will be clearly displayed on Your Order. 
5.3 All prices quoted on our Website are in UK pounds and include VAT.
5.4 CUSTOMER NOTICE: Whilst We always try to ensure the accuracy of the prices on Our Website, there will inevitably be rare occasions when We make a mistake. If We discover any errors in the price of Goods before We accept Your Order, We will notify You as soon as possible and give You the option to resubmit Your Order at the correct price, select alternative products or cancel Your Order. 
5.5 You can pay for Your Order by Visa, MasterCard, Delta/Connect, Switch or Amex. Due to fluctuations in exchange rates, We do accept payment made by credit or debit cards from foreign banks but payment will be charged in sterling. 
5.6 We cannot accept cash or cheque on delivery.
6.1 We can deliver by post anywhere in mainland Great Britain. We do not deliver to Ireland or Northern Ireland. 
6.2 We will always try to deliver the Goods when we said we would but any delivery dates and times are approximate and We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in Delivering the Goods. 
6.3 Products MUST be inspected upon delivery and refused if any damage is found. Failure to notify us of any visible damage may result in claims not being accepted after the item has been signed for. 
7. Changing your mind
7.1 You have the right, to cancel Your Contract either before or up to 7 working days after the Goods are Delivered, starting the day after the Goods are Delivered. This must be done in writing, via e-mail, fax or letter to Our contact details. Please include your order number in all correspondance with us and the reason for returning the item(s)
7.2 Should you choose to cancel the contract, you must have taken reasonable care of the Goods. 
7.3 If You cancel an Order after the Goods have been delivered, You will be charged the actual cost of collecting them. Because We may subsidise Our Delivery charge when We initially Deliver the Goods to You, the actual cost of collection may be more than You paid for the Delivery. Please contact Us to find out what this charge will be. This charge will generally be deducted from any refund that is due to You, or otherwise invoiced separately to You. 
7.4 Where You cancel your order, we will refund Your money within 30 days of the day You cancel Your Order. 
7.5 When We receive the returned Goods, We will inspect them to ensure that You have taken reasonable care of the Goods. If We receive Goods that You have not taken reasonable care of, We shall charge you a fee equivalent to the reduction in their value. These costs will be deducted from any refund that is due to You.  You may not cancel the contract if you have used the product.
8. Liability
8.1 The products sold on this Website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK. 
8.2 There are certain things that We can’t limit or exclude Our liability for (such as where We negligently cause personal injury or death) but for everything else, We will accept liability where We have failed to do what We promised to do in the Order, We have been negligent or We have caused You some other type of direct loss or damage. 
8.3 We can’t accept liability for any consequential loss of profit or indirect losses.
8.4 There are lots of rights that the law says You have as a consumer. Clearly, we’re happy to honour all of those rights, plus all those representations that are made about the Goods on this Website. Other than that, We exclude all other warranties (express or implied) to the extent permissible by law. 
9. General
9.1 Sometimes, there might be things that We can’t control that may mean We’re delayed in, or prevented from, Delivering Your Goods. These might include things such as accidents, breakdowns, fire, flood, storm, acts of God, malicious damage or the default of Our suppliers. We will try to put things right as soon as We can but as You’d expect, We can’t be responsible where this causes a delay or failure in Delivering Your Goods. However, We will try to give You as much notice as possible. 
9.2 The Contract sets out everything we’ve agreed about Delivery of the Goods (and anything else mentioned in the Contract) and supercedes any previous agreement we might have discussed or entered in relation to the Contract. Because the Contract contains everything we’ve both agreed, neither of us relies on any other statement, representation, warranty or understanding made during the discussions leading up to the Order. As You’d expect, this won’t apply if either of us has been fraudulent. 
9.3 If either of us decides not to enforce our rights (or we delay in doing so), that won’t stop us from enforcing those rights at a later stage. 
9.4 This Contract is just between the two of us. Accordingly, nobody else has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce the terms of this Contract. 
9.5 The Goods are only intended for normal domestic use by You as a consumer and not for resale or any kind of industrial or commercial use.
9.6 Because Your Premises is in the United Kingdom and We’re based in the United Kingdom, This Contract is covered by English law. In the highly unlikely event of any court action relating to the Contract, we have both agreed that this should take place in the English Courts.

Terms & Conditions of Use of this Website


The terms and conditions below govern your use of this site.  Please read these carefully before using this site. 

Your use of this site indicates that you accept these terms.  If you do not agree to these terms you must not use this site.


       1.   Copyright Notice

The copyright, database rights, trademark, and all other intellectual property rights in the contents of this site (including all design, text, graphics, audio, video or image files and program code) are owned by us or our licensors. 

You may print and download extracts from this site for your own personal use.  You may not modify, alter, republish, redistribute, resend, sell or broadcast any material on this site to any other party or make such material available on-line or make the same available in hard copy or on any other media without our prior written permission.

If you breach any of these terms your permission to use this site automatically terminates and you must immediately destroy any downloads or printed extracts from this site.

     2.   The Obligations on You

You may only use this site in accordance with these terms and conditions. 

You must not:

  • do, cause or permit anything to be done that may infringe our intellectual property rights or those of third parties;

  • do, cause or permit anything to be done which infringes any other rights of any third party;

  • post or transmit to or from this site any material that is threatening, defamatory, obscene,  pornographic, or otherwise unlawful or objectionable;

  • do, cause or permit anything to be done that may be technically harmful (including, computer viruses, Trojan horses, worms, corrupted data or other software or data);

  • alter or modify any part of this site.


Other than personally identifiable information, which is covered under our Privacy Policy any material you transmit or post to this site is considered non-confidential and non-proprietary and we shall be free to use that material as we see fit.

    3.   Links to and from other Websites

We sometimes provide links to other websites (including those of our contractual partners).   If you use links to third party websites on this site you will leave this site.  We do not control and are not responsible for these sites or their content or availability.  Accordingly we do not make any representations about them, or any material found there, or any results that may be obtained from using them. You use thiese links at your own risk.

    4.   Disclaimer

Whilst we try to ensure this site is available 24 hours a day, we will not be liable if this site is unavailable at any time for any reason.  Access may be suspended temporarily and without notice.

We try to ensure that the information on our site is correct and updated.  However we do not warrant the accuracy and completeness of the material on this site.  We may make changes to the material or to the products, services and prices described in it, at any time without notice.  Any reference to any product or service is not a promise that such product or service is available.  You should take appropriate steps to verify any information before acting on it.

 The material on this site is provided “as is”, without any conditions, warranties or other terms of any kind as to the operation of our site, the accuracy of the information or the products or services referred to on it.  Accordingly we provide you with this site on the basis that we exclude as far as the law allows all representations, warranties, conditions and other terms.

   5.   Liability

We exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect or consequential loss or damages, or any loss of income, profits, goodwill, data, contract, use of money, or loss or damage arising from or connected in any way to business interruption, and whether in tort contract or otherwise) in connection with this site in any way or in connection with the use, inability to use or the results of use of this site, any websites linked to this site or the material on such websites.

  6.   Changes to these terms and conditions

We may revise these terms and conditions at anytime by updating this posting.  You should check this site from time to time to review the current terms and conditions because they are binding on you.  Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages at this site.

  7.   Jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English Courts.


This Website is owned and operated by Axis Medicare (“us”, “we” and “our”) whose registered office is at Unit 1, Vanguard Industrial Estate, Henwood, Ashford, Kent, TN24 8DH.







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